Welcome to the Terms & Conditions for Florist Bayswater. These terms govern your use of our website and your relationship with us in the context of ordering flowers or related products for delivery across Bayswater and surrounding areas. Please read these Terms & Conditions carefully before placing your order. By accessing our website and placing an order for flower delivery Bayswater or nearby, you agree to be bound by these terms. If you do not accept these Terms & Conditions, you should refrain from ordering from Florist Bayswater.
To purchase products for online flower delivery Bayswater, customers must be at least 18 years of age, possess the authority to enter into a binding contract, and provide accurate and complete information during the checkout process. These terms apply to all customers ordering from Florist Bayswater for delivery in Bayswater and surrounding localities.
The order process for Florist Bayswater has been designed to be intuitive and efficient, ensuring that your online flower delivery requirements are processed swiftly and accurately:
By placing an order, you acknowledge that you are making an offer to purchase goods. Acceptance of this offer is at the discretion of Florist Bayswater and is confirmed only when we dispatch your order for delivery.
We strive to display accurate descriptions and representations of our floral products. However, as flowers are a natural product, variations in colour, size, and availability may sometimes occur. Seasonal substitutions may be necessary; in such cases, we will substitute a similar flower or product of equal or greater value while maintaining the style and theme of your original order. If significant changes are required, we will attempt to contact you using the information provided at checkout.
All products are subject to availability. Should an item become unavailable after your order is placed, we will notify you as soon as practicable and offer a suitable replacement or a full refund.
All prices displayed on Florist Bayswater's website are inclusive of VAT and are displayed in pounds sterling (£). Delivery charges, if applicable, will be calculated and displayed clearly during the checkout process before you confirm and pay for your order.
Florist Bayswater accepts payment via major debit and credit cards, as well as any other payment methods listed at checkout. Payment must be authorised and cleared before orders are processed for delivery. Your payment and personal information are handled through secure, encrypted payment gateways, and we do not store your card details on our servers after the transaction is complete.
When you place an order with Florist Bayswater for flower delivery in Bayswater or surrounding areas, you will receive an email confirming your order details. This confirmation serves solely as acknowledgment of receipt of your order and does not constitute acceptance. The contract between you and Florist Bayswater is formed only when we have dispatched your order for delivery, at which point you will receive notification of dispatch.
Florist Bayswater provides flower delivery services across Bayswater and adjacent areas. You are responsible for providing accurate delivery details to ensure prompt service. Deliveries will be made to the address as specified in your order. We cannot accept responsibility for late or failed deliveries arising from incomplete or incorrect delivery details provided by the customer.
We strive to deliver your flowers on the date requested; however, delivery times are not guaranteed, especially during periods of high demand (such as Valentine’s Day, Mother’s Day, or holidays), adverse weather conditions, or unforeseen events beyond our control. If delivery cannot be completed due to recipient unavailability, we will follow your instructions if provided (e.g., leave with neighbour, at reception, or in a secure place). Otherwise, a delivery card will be left and the recipient may be contacted to arrange re-delivery or collection.
If, for any reason, we are unable to deliver your flowers, we will notify you as soon as possible and refund the value of the order, unless otherwise agreed.
If you need to amend or cancel your order for flower delivery Bayswater, please notify Florist Bayswater as early as possible. For standard orders, cancellations or amendments can be made until 24 hours before the scheduled delivery date. If the order is for same-day or next-day delivery, cancellations or amendments may not be possible.
To request an order change or cancellation, please provide your order number and relevant details. If your order has already been dispatched, cancellations or changes cannot be facilitated and no refund will be due. Florist Bayswater reserves the right to cancel any order by providing notice and full refund where necessary (e.g., due to unexpected unavailability or operational constraints).
Florist Bayswater is committed to delivering fresh, high-quality flowers across Bayswater and its surroundings. In the unlikely event that your order does not meet expectations, please contact us within 48 hours of receipt with photographic evidence and a description of the issue. We will review your concern and, if warranted, offer a replacement or refund. Due to the perishable nature of flowers, requests received outside of this timeframe may not be eligible for complaint resolution.
Refunds will be processed via the original payment method and may take several business days to reflect, subject to your banking provider.
Your privacy is of utmost importance to Florist Bayswater. We process your personal data in accordance with the applicable UK data protection laws, including the UK GDPR. Your details are collected solely for the purpose of fulfilling your order, handling customer service, and, if consented, informing you of future offers or updates. We do not share your personal data with third parties except for delivery purposes or when required by law.
Florist Bayswater shall not be liable for any loss of profits, business, goodwill, or reputation, or any indirect or consequential losses arising from your use of the website or from the late, failed, or incorrect delivery of your order, save for cases of death or personal injury resulting from our negligence or any other liability which cannot legally be excluded.
Our total liability, whether in contract, tort, or otherwise, shall not exceed the total price paid for the products supplied by Florist Bayswater to you. We do not accept responsibility for defects which are caused by your misuse, neglect, or failure to follow care instructions on delivery.
All website content, photography, and branding relating to Florist Bayswater, including logos, product images, and text, are the intellectual property of Florist Bayswater or its licensors. These materials may not be reproduced, distributed, or used for commercial purposes without our express written consent.
Florist Bayswater reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. You are advised to review these terms periodically when using our site or placing orders to ensure your continued agreement with the latest version.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or relating to these terms, the website, or your order with Florist Bayswater shall be subject to the exclusive jurisdiction of the courts of England and Wales.
These Terms & Conditions, together with our Privacy Policy and any other relevant terms referenced herein, constitute the entire agreement between you and Florist Bayswater concerning the provision of goods and services for online flower delivery Bayswater and surrounding areas. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Thank you for choosing Florist Bayswater for your local online flower delivery. We value your custom and look forward to serving your floral gifting needs in Bayswater and beyond.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Bayswater, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Bayswater.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
